This page explains how personal information connected to a Housebets profile is collected, used and stored. It covers areas such as account details, payment information and general browsing data gathered through normal use of the service. Certain information may also be shared with service providers where necessary to operate the platform. The sections below set out these practices in more detail.

Registration Information at Housebets

Signing up at Housebets is available through Email, X, Telegram or MetaMask. The email route uses a two-stage form and requires a username alongside other account fields, together with confirmation of being 18 or over and acceptance of the Terms.

Fields observed during a reviewed registration attempt included the following:

  • Email, username and password;
  • First name and last name;
  • Date of birth, country and currency;
  • Phone number, address, city and postcode.

Required fields can differ depending on which signup method is used, since Email, X, Telegram and MetaMask do not necessarily request the same information.

Consents Given During Sign-Up

Alongside the account fields above, the reviewed registration flow recorded several consents at the point of sign-up: age confirmation, acceptance of the Terms, acknowledgement of the Privacy Policy, and a marketing preference. These consents were captured as part of the same registration process rather than as a separate later step.

Email Confirmation During Sign-Up

No separate mandatory email-verification step is confirmed as part of the initial sign-up process itself. Cryptocurrency withdrawals, however, require authorisation through a link sent to the registered email address, which means the email associated with an account is used later in connection with certain withdrawal requests.

In a reviewed test, a confirmation-related email reached the registered inbox within 42 seconds, though this reflects one observed instance rather than a guaranteed timeframe.

Phone Information and Verification

A phone number field was observed in the registration flow, but no separate mandatory phone-verification step is confirmed as part of initial sign-up. Phone details or additional checks connected to a phone number may instead be requested later during KYC.

When Identity Verification Can Apply

KYC is required for withdrawals. It may also be requested for reasons connected to compliance, risk or account thresholds. Confirmed circumstances that can lead to a verification request include the following:

  • A withdrawal request;
  • Cumulative deposits or withdrawals above XCG 4,000, about EUR 2,000;
  • A large or unusual withdrawal or transaction;
  • Linked accounts, rapid multi-country logins, or a periodic compliance review.

No guaranteed completion time is published for every verification case, and additional KYC or AML review can extend how long withdrawal processing takes.

Documents That May Be Requested for Verification

When verification is triggered, the information or documents that can be requested include government-issued photo ID, proof of address dated within 90 days, and a selfie or liveness check together with Source of Funds or Source of Wealth evidence. Payment-ownership checks may also apply as part of this process.

Verification and any related compliance checks are completed before funds reach the final payment-provider or blockchain delivery stage, and bonus-related withdrawals remain subject to the same identity, payment and compliance checks as other withdrawals. Additional AML review may apply to withdrawals above £50,000, and completing verification does not by itself guarantee that a withdrawal will be approved.

How Registration Information Relates to Account Use

Information entered during registration, such as identity, contact and location details, forms part of what is associated with an account from the point of sign-up. Some of the same categories of information, including identity and address details, can be requested again later if verification is triggered, though this later request is separate from the original registration form itself.

General Contact Information

General enquiries connected with using the Housebets casino review service can be directed through 24/7 Live Support or by email at support@housebets.com. These channels are described here for general contact purposes rather than as a dedicated privacy-request procedure.